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FTM 2017 Mac vs. PC issues?

Replies: 12

FTM 2017 Mac vs. PC issues?

Posted: 1507686498000
Classification: Query
Hi Mac FTM2017 users! Those of us using FTM2017 on PCs are having many issues:

1. Syncing with Ancestry is not working correctly.
2. Hints may or may not appear.
2. Images frequently do not download and images in other family trees cannot be opened for viewing through FTM2017.
3. Facts, particularly shared marriage facts, do not get added when using the merge function.
4. It appears, even synced with a file linked in Ancestry, it still does not recognize a new person who is already in Ancestry's records. You have to go searching.
6. Notes not appearing in reports.
7. Inability to screen out family trees in searches as was previously done automatically to match searching on ancestry.com website.

Are these issues particular to the PC version of FTM2017 or are they also occurring on the Mac platform?
SubjectAuthorDate Posted
lrgacd 1507686498000 
daciodan 1508082861000 
Mac Helper 1508540820000 
lrgacd 1508603988000 
Mac Helper 1508604900000 
lrgacd 1508608985000 
Mac Helper 1508611119000 
lrgacd 1508636336000 
daciodan 1508696465000 
lrgacd 1508708568000 
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